This section covers issues with email usage on the web.

Email on the web uses two protocols:

• SMTP: This protocol is use to send email messages. If you are having problem sending email it will most likely be an SMTP setting issue.
• POP or POP3: This protocol is used to retrieve email messages. If you have experiencing difficulties receiving email, it will most like be a POP setting issue.

So when you experience problems with email, try to determine if it is both for receiving and sending or just one of the two. Once determined it will make troubleshooting a lot easier. Always give that information to the person helping you troubleshoot your email issue.